Privacy Policy
Privacy Policy
Last Updated: October 19, 2026
Integrated Contracting (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information through https://www.integratedcontracting.ca/ and when you contact us about our services.
Information We Collect
Information you provide: When you submit a contact form, request an estimate, call us, or otherwise communicate with us, we may collect your name, email address, telephone number, and the information included in your message.
We may also collect project details you choose to provide, such as a property address, renovation requirements, photographs, drawings, and uploaded documents. Please provide only information relevant to your inquiry and avoid submitting sensitive personal information that we do not need.
Website information: Our website and its service providers may collect technical information, such as your IP address, browser type, device information, pages visited, referring website, and the date and time of your visit.
How We Use Your Information
We use personal information for purposes such as:
- Responding to questions and requests for estimates.
- Assessing project requirements and discussing available services.
- Scheduling consultations and communicating about projects.
- Providing and administering our contracting services.
- Operating, maintaining, securing, and improving our website.
- Maintaining necessary business records and meeting legal obligations.
If we send promotional communications, we will obtain consent where required by law and provide a way to unsubscribe. Requesting an estimate does not automatically subscribe you to promotional messages.
Consent and Your Choices
We obtain consent for the collection, use, and disclosure of personal information where required by applicable law. The form of consent depends on the information and the circumstances.
When you voluntarily submit an inquiry, we use the information you provide to respond and take the steps reasonably necessary to address your request. We will seek additional consent where required for a new purpose.
You may withdraw consent by contacting us, subject to legal or contractual restrictions and reasonable notice. We will explain any consequences, including whether withdrawing consent prevents us from responding to your request or providing a service.
How We Share Information
We limit disclosures of personal information to what is reasonably necessary for the purposes described in this policy. Depending on your inquiry or project, we may share information with:
- Service providers that support our website, hosting, form submissions, communications, and business systems.
- Subcontractors, consultants, suppliers, or other project participants when necessary to assess, coordinate, or deliver requested services.
- Professional advisers, authorities, or other parties where disclosure is required or permitted by law, including to protect legal rights or address fraud or security incidents.
We require service providers handling personal information on our behalf to protect it appropriately and limit its use to the services they provide to us.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, remember preferences, and understand how visitors use the site.
Where analytics or other optional tracking tools are used, we will obtain consent where required by applicable law. Available website privacy controls and your browser settings may allow you to manage cookies. Blocking some cookies may affect website functionality.
Processing Outside Canada
Our service providers may process or store personal information outside Canada. Information processed in another country may be subject to that country’s laws and accessible to its courts, law enforcement, or government authorities.
We remain responsible for personal information transferred to service providers for processing on our behalf and use contractual or other appropriate measures to protect it.
Retention
We keep personal information only as long as reasonably necessary for the purposes for which it was collected, including responding to inquiries, providing services, maintaining required records, and resolving disputes.
When information is no longer needed, we take reasonable steps to securely delete, destroy, or anonymize it, subject to applicable legal requirements.
Protecting Your Information
We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information to protect it against loss, theft, and unauthorized access, use, disclosure, or modification.
No method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Access, Corrections, and Privacy Requests
Subject to applicable law, you may request access to personal information we hold about you, ask how it has been used or disclosed, and request corrections to inaccurate or incomplete information.
You may also contact us to withdraw consent, ask about retention or deletion, or raise a privacy concern. We may need to verify your identity before fulfilling a request. If a legal exception prevents us from fulfilling all or part of a request, we will explain the reason as required by law.
Third-Party Websites
Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the revised policy on this page and update the “Last Updated” date. Where required, we will provide additional notice or obtain consent for material changes.
Contact Us
For questions, access requests, corrections, or complaints concerning personal information, please contact Integrated Contracting and ask for the person responsible for privacy matters:
Integrated Contracting
Hamilton, Ontario, Canada
Phone: 905-979-7668
Contact form:
https://www.integratedcontracting.ca/contact-us
If your concern remains unresolved, you may contact the Office of the Privacy Commissioner of Canada at https://www.priv.gc.ca/.